Thanks for the update on our patient Taunya. I am sorry you had that expense, but it tells a lot about you and your company and how you treat out patients. We are so glad to have you taking care of us and ours. We appreciate the satchels so much. I always give your company credit for them when I give them to the patients. Thanks again for taking such good care of us. — RN IU Health

One of our doctors wanted me to tell you he really appreciates everything you do and we are very thankful. — Dayton Physicians

We are hearing good things from our patients about your wonderful service. That makes us very happy. I appreciate all the effort you and your company are making to make our lives, and the lives of our staff and patients so stress free. Thanks for all you do for us. — RN from University Urologists, part of IU (Indiana University) Health

There are many options out there for catheter supplies, but UMP has proven to be the best! Our patients are contacted within 24 hours of receiving our referral, and they are given samples to last until they get their shipment. Our Territory Manager, Kristi lives in our community and is able (and willing) to answer questions for our patients. We are so happy with the customer service we have received from UMP and plan on using them for a long time! — Natalee, M.A.

What Our Customers are Saying

My bladder function was somehow impaired during back surgery in 2006, and I've had to self-catheterize since. The process of getting cath supplies was a real struggle initially, dealing with several companies which were unprofessional, rigid and inept. I really strug- gled with catheters that were difficult for me to use, and suffered through one urinary tract infection after another as a result. I was never even told that there are quite a number of different, and better, catheters that would suit me better. I was referred to UMP in 2009, and the difference has been life-changing. Literally every person I've dealt with has been friendly, professional and helpful. They educated me on the different types of catheters available, even making sure I had samples to use to ascertain what would be best for me. Their agents arrange for home delivery of all supplies, interface with the insurance companies, and in general are just very accommodating. These folks are a shining star in a world that has come to accept mediocrity as the norm. A person can not got wrong by contacting and using the services provided by UMP - I am most thankful and grateful at what they have done for me. — Ronald

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